Introduction

Your privacy is important to us. This Online Privacy Policy describes how The Auto Club Group and its affiliates, subsidiaries, and service providers (“we,” “us,” and “our”) manage your information and any personal information about you when you visit, use and obtain services through our website (“Site”).

This Online Privacy Policy describes the types of information we may collect from and about you when you visit, use and obtain services through our Site. This Online Privacy Policy also describes our practices for using, keeping, protecting and disclosing this information.

Information We Obtain

We obtain certain personal information about you when you use the Site, including:

• Contact information, such as name, mobile number and email address;
• Login credentials, such as username and password;
• Account information, such as policy number; and
• Other information you choose to provide, such as other content you upload to the Site, communications, registrations and sign-up forms.

As part of your use of the Services, the Site will detect and record your [ need description if applicable].

Information We Obtain By Automated Means

When you use the Site, we also may collect certain information by automated means, such as through device logs, server logs and other technologies. The information we collect in this manner may include the device type used, mobile operating system, device identifier and similar unique identifiers, device settings and configurations, IP address, location data (as described above), WiFi network identifier and signal, diagnostics data, battery and signal strength, usage statistics, referring emails and web addresses, dates and times of usage, actions taken on the Site, and other information regarding your use of the Site.

We may use these automated technologies on our Site to collect information about your equipment, browsing actions, and usage patterns. These technologies help us:

• Remember your information so you do not have to re-enter it;
• Track and understand how you use and interact with our Site;
• Tailor the Site around your preferences;
• Measure the usability of the Site and the effectiveness of our communications; and
• Otherwise manage and enhance our products and services, and help ensure they are working properly.

For mobile devices, you can manage how your device shares certain device data by adjusting the privacy and security settings on your mobile device. Without these technologies, however, you may not be able to use all of the features of the App.

How We Use The Information We Obtain

We may use the personal information we obtain through the Site to:

• Provide our products and services;
• Communicate with you, respond to inquiries and offer customer support;
• Establish and manage accounts;
• Report to credit bureaus;
• Verify your identity;
• Personalize your experience on our Site;
• Establish and manage our business relationships;
• Perform analytics (including, but not limited to, market research, trend analysis, financial analysis, and analysis of our customer base), and anonymization of personal information;
• Operate, evaluate and improve our business (including developing new products and services; enhancing, improving and analyzing our products and services; managing our communications; and performing accounting, auditing and other internal functions);
• Maintain and enhance the safety and security of our Site, products and services and prevent misuse;
• Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities;
• Exercise our rights and remedies and defend against legal claims; and
• Comply with and enforce applicable legal requirements, relevant industry standards and ACG policies and terms.

We also may use the information in other ways for which we provide specific notice at the time of collection.

Third-Party Analytics Services

We may use third-party analytics services on our Site, such as Google Analytics. The information we obtain through the Site may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit Google's Partners Privacy Notice.

Information We Share

We may share the information we obtain about you with our affiliates and subsidiaries and with our business partners. We also may share the information we obtain about you with third-party vendors and other entities to perform services on our behalf, such as application hosting, data analytics, marketing, payment processing, fraud prevention, and other services.

We also may disclose personal information:

• if we are required to do so by law or legal process (such as a court order or subpoena);
• in response to requests by government agencies, such as law enforcement authorities, or self-regulatory organizations;
• to establish, exercise or defend our legal rights and those of our affiliates, subsidiaries or business partners;
• when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss;
• in connection with an investigation of suspected or actual illegal activity; or
• otherwise with your consent or as directed by your representative.

We reserve the right to transfer any personal information we have about you in the event of an actual or prospective sale or transfer of all or a portion of our business or assets (including in the event of an actual or prospective merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure, disposal or use.

Children’s Privacy

Our Site is designed for a general audience and is not directed to children. We do not knowingly collect personal information online from children under the age of 13.

Third-Party Links And Features

For your convenience and information, our Site may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, we are not responsible for these third parties’ information practices.

Updates to Our Privacy Notice

This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the Privacy Notice when it was most recently updated.

How To Contact Us

You can submit a request or ask us questions about this Privacy Notice by contacting us at [ Insert Contact ].